Privacy Policy

Accordance Global Private Limited (CIN: U70200KA2025PTC211701), operating under the brand "Taxlabs" ("Taxlabs", "we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have, in connection with our website, dashboard and Chartered Accountant-led compliance services (the "Services"). This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

a. Information you provide

• Identity details: name, date of birth, PAN, Aadhaar, photograph, and signature.
• Contact details: email address, phone number, and residential or business address.
• Business & financial information: GSTIN, company/LLP incorporation details, bank statements, invoices, salary registers, financial statements, and other documents required to prepare and file returns.
• Account credentials and communications with your assigned Chartered Accountant or support team.
• Payment information, processed via our third-party payment gateway (we do not store full card or bank account numbers on our servers).

b. Information collected automatically

• Device and usage data such as IP address, browser type, pages visited, and time spent, collected via cookies and similar technologies when you use our website or dashboard.

2. How We Use Your Information

• To prepare, review and file GST, income tax, TDS, ROC/MCA and other statutory returns on your behalf.
• To incorporate companies, LLPs or OPCs and complete related government filings.
• To provide bookkeeping, payroll and advisory services.
• To communicate with you regarding deadlines, filing status, and account-related notices.
• To process payments and maintain billing records.
• To improve our website, dashboard and Services, and to comply with legal and regulatory obligations.

We do not sell your personal data to third parties.

3. Sharing of Information

We share personal data only where necessary to provide the Services, including with:

• Government portals and authorities (e.g. GSTN, Income Tax e-filing portal, MCA) as required to complete filings you have instructed us to make.
• Payment gateway providers, to process subscription payments securely.
• Cloud hosting and IT infrastructure providers, who store data on our behalf under confidentiality obligations.
• Professional sub-contractors (e.g. company secretaries) engaged to complete a specific filing, under confidentiality obligations.
• Law enforcement or regulators, where required by applicable law.

4. Data Retention

We retain your personal and financial information for as long as your account is active, and thereafter for the period required under applicable tax, company and accounting laws (which can require retention of records for 6–8 years or longer), or as needed to resolve disputes and enforce our agreements.

5. Data Security

We implement reasonable technical and organisational safeguards — including encryption in transit, access controls, and restricted internal access on a need-to-know basis — to protect your data against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, subject to our legal and regulatory obligation to retain certain records. You may also withdraw consent for non-essential processing (such as marketing communications) at any time. To exercise these rights, contact us at hello@taxlabs.in.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our website is used. You can control cookies through your browser settings; disabling cookies may affect some functionality.

8. Children's Privacy

Our Services are intended for use by individuals aged 18 and above, and are not directed at children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or through the dashboard, along with the updated "Last updated" date above.

10. Contact Us

For privacy-related questions or requests, contact our team at hello@taxlabs.in or +91 96069 51471, or write to us at: Accordance Global Private Limited, 401, SR Heritage Apartment, 4th Cross Road, Devarabeesanahalli, Bellandur, Bengaluru South, Bengaluru – 560103, Karnataka, India.